At NALKO, we want you to be completely satisfied with your purchase.
Returns accepted within 14 days after receiving your order.
Return conditions:
The item must be in perfect condition and in its original packaging.
Returns must be initiated by email at info@nalkosite.com before sending the product back.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Process:
Send an email to info@nalkosite.com with your order number and reason for return.
We will provide return instructions.
Once the item is received and inspected, we will issue the refund within 7 business days.
For any questions, contact us at info@nalkosite.com.